Roughly 15 years ago I received a copy of the book What Got You Here Won’t Get You There, by Marshall Goldsmith.
Every time I’ve interviewed for a new role or met members of a new team, I’ve fielded the question “How would you describe your leadership style?”
Gasp, is she really going there? You bet! Let’s start with a personal story.
One of the simple lessons he shared was that if the message is important, you must communicate it, then communicate it again, and again, and again, because much of what was shared the first time would not be remembered.