One of the simple lessons he shared was that if the message is important, you must communicate it, then communicate it again, and again, and again, because much of what was shared the first time would not be remembered.
Decades ago and early in my career, when I worked with Walmart Canada, I attended a leadership course called “Walton Institute”.
Let’s start by level setting what I am not referring to when I use the word “relatable”.
How do you create space? It’s not easy, but it is habit forming.